Account Operations Specialist
Description
Support the Account Directors who build and grow our client relationships.
At toddstreet, we start with the audience. We think about what people need to understand, feel, experience, and do, then build the strategy, content, and experiences that make it happen. We specialize in live B2B corporate meetings and events for Fortune 500 clients in healthcare, pharmaceuticals and financial services.
Based in the New York tri-state area, we’re looking for an Account Operations Specialist to keep our Account Directors prepared, informed and organized as they manage client relationships and pursue new business. In this role, you’ll own the research, preparation, coordination and operational follow-through behind account activity — an individual contributor working alongside senior account leaders rather than owning client relationships or strategy — partnering with the Account Directors, the Managing Director of Account Strategy and our creative and strategy teams to help turn ideas into work that connects with audiences and delivers real results.
In this role, you will:
Education: No specific degree required
Experience: 4–7 years in account operations, account support or sales enablement, in an agency or professional services environment
Expertise: Client research, CRM data management, sales and capability materials, RFP and RFI drafting, and AI or automation tools used to work efficiently
Client & Team Partnership: Supporting senior account leaders, managing priorities across a team, and working independently with strong follow-through
Key Skills: Organization, attention to detail, clear writing, sound judgment, and anticipating what the team needs next
Credentials: None required
This hybrid role requires scheduled in-person collaboration, so candidates must be based in the tri-state area and able to commute as needed to New York City and to client locations in New Jersey, Connecticut and the Boston area.
Compensation: The anticipated base salary range for this position is $80,000 to $100,000 annually. Actual compensation will be determined based on factors including experience, skills, qualifications, and geographic location.
If you’re energized by smart ideas, strong collaboration, and work built around understanding the people on the other side of the experience, we’d like to hear from you.
Why toddstreet?
If you care about the audience, care about the details, and want to help create experiences that make an impact, apply today.
toddstreet | Proudly part of The Expo Group
As part of our commitment to a safe and healthy workplace, toddstreet and The Expo Group maintain a drug-free workplace policy. All candidates must pass a drug test prior to employment.
toddstreet is an audience-obsessed creative agency that helps organizations connect with people through meaningful events, communications, and learning experiences. We bring strategy, creativity, content, and production together to create work that informs, engages, and inspires action. toddstreet is proudly part of The Expo Group, expanding the resources, capabilities, and reach we can bring to our clients.
Learn more at www.toddstreet.com and www.theexpogroup.com.
Only applications received through our careers site will be considered.
#LI-Hybrid
#nyc
#LI-AM1
At toddstreet, we start with the audience. We think about what people need to understand, feel, experience, and do, then build the strategy, content, and experiences that make it happen. We specialize in live B2B corporate meetings and events for Fortune 500 clients in healthcare, pharmaceuticals and financial services.
Based in the New York tri-state area, we’re looking for an Account Operations Specialist to keep our Account Directors prepared, informed and organized as they manage client relationships and pursue new business. In this role, you’ll own the research, preparation, coordination and operational follow-through behind account activity — an individual contributor working alongside senior account leaders rather than owning client relationships or strategy — partnering with the Account Directors, the Managing Director of Account Strategy and our creative and strategy teams to help turn ideas into work that connects with audiences and delivers real results.
In this role, you will:
- Research existing and prospective clients to support account planning and client conversations
- Prepare materials for account reviews, sales efforts and internal planning
- Develop and customize sales and capability materials, keeping content accurate and organized
- Draft RFP and RFI responses, pulling from relevant existing content
- Keep account and opportunity data in our CRM accurate and organized
- Coordinate logistics and preparation for client meetings and onsite engagements
- Support Account Directors with prioritization and coordination so they stay focused on the right work
Education: No specific degree required
Experience: 4–7 years in account operations, account support or sales enablement, in an agency or professional services environment
Expertise: Client research, CRM data management, sales and capability materials, RFP and RFI drafting, and AI or automation tools used to work efficiently
Client & Team Partnership: Supporting senior account leaders, managing priorities across a team, and working independently with strong follow-through
Key Skills: Organization, attention to detail, clear writing, sound judgment, and anticipating what the team needs next
Credentials: None required
This hybrid role requires scheduled in-person collaboration, so candidates must be based in the tri-state area and able to commute as needed to New York City and to client locations in New Jersey, Connecticut and the Boston area.
Compensation: The anticipated base salary range for this position is $80,000 to $100,000 annually. Actual compensation will be determined based on factors including experience, skills, qualifications, and geographic location.
If you’re energized by smart ideas, strong collaboration, and work built around understanding the people on the other side of the experience, we’d like to hear from you.
Why toddstreet?
- Audience Obsessed: Everything starts with understanding the people we’re trying to reach and creating work that connects with them.
- Work That Matters: Help create events, communications, and learning experiences tied to important moments for our clients and their audiences.
- Creative Collaboration: Work alongside strategists, creatives, designers, producers, account leaders, and other talented people who care deeply about getting the work right.
- Room to Think and Build: Bring your perspective, challenge assumptions, solve problems, and help make the work better.
- More Possibility: As a proud part of The Expo Group, toddstreet combines the creativity and entrepreneurial spirit of an experiential agency with expanded resources, capabilities, and national reach.
- Comprehensive Benefits: Medical, dental, vision, 401(k), and more.
If you care about the audience, care about the details, and want to help create experiences that make an impact, apply today.
toddstreet | Proudly part of The Expo Group
As part of our commitment to a safe and healthy workplace, toddstreet and The Expo Group maintain a drug-free workplace policy. All candidates must pass a drug test prior to employment.
toddstreet is an audience-obsessed creative agency that helps organizations connect with people through meaningful events, communications, and learning experiences. We bring strategy, creativity, content, and production together to create work that informs, engages, and inspires action. toddstreet is proudly part of The Expo Group, expanding the resources, capabilities, and reach we can bring to our clients.
Learn more at www.toddstreet.com and www.theexpogroup.com.
Only applications received through our careers site will be considered.
#LI-Hybrid
#nyc
#LI-AM1
